Terms and Conditions

Terms and Conditions

At Paradise Family Golf, we hold a deep regard for the privacy of our users. This Privacy Policy, herein referred to as the “Policy,” aims to provide clarity on the collection and utilization of personal information from individuals who engage with our website, online amenities, mobile application, and associated services. We are dedicated to transparency regarding how this information is managed and assure you that we adhere to rigorous standards, surpassing many prevailing privacy norms. This Policy underscores our unwavering commitment to safeguarding the privacy of all those associated with Paradise Family Golf.
At Paradise Family Golf, we retain the flexibility to amend this Policy as necessary. It is recommended that you regularly revisit this page to stay informed about any updates. Should Paradise Family Golf opt to utilize any personally identifiable information in a manner substantially distinct from its initial collection, affected users will promptly receive email notifications. Users will then have the choice to consent or decline the utilization of their information in this altered capacity.
Paradise Family Golf’s Policy is applicable to our operations at Paradise Family Golf, encompassing all data collection and utilization activities. By accessing www.paradisefamilygolf.com or our mobile application, collectively referred to as “Our Service,” you are expressly consenting to the data collection procedures outlined in this Policy.

Kindly note that this Policy does not extend to the practices of entities beyond the control of Paradise Family Golf, nor does it cover individuals not under our employ or management. Should you visit a website mentioned or linked by Paradise Family Golf, we advise you to review its privacy policy before disclosing any information. It is highly recommended that you familiarize yourself with the privacy policies and statements of any website you choose to visit or frequent, ensuring a clear understanding of their data collection, usage, and sharing practices.

In particular, this Policy will detail the following aspects:

  • The types of personally identifiable information gathered from you via our website;
  • The rationale behind collecting personally identifiable information and the legal grounds for such actions;
  • How the collected information is utilized and the parties with whom it might be shared;
  • The options at your disposal concerning the use of your data; and
  • The security measures implemented to prevent the misuse of your information.

Information We Gather

Personal Information: Personal information may be collected when provided voluntarily by you, such as during account registration, utilization of our services, or interactions with our support team. This may encompass, but is not limited to, your name, email address, phone number, and payment particulars.

Non-personal Information: We automatically collect non-personal information regarding your interactions with Our Service. This encompasses technical details like device specifications, IP addresses, and browsing behavior patterns.

Reasons for Collecting Information and Duration of Storage

We collect your data for various purposes, including:

  • Enhancing our understanding of your requirements and providing the services you’ve requested;
  • Advancing our services and products in line with our legitimate interests;
  • Sending promotional emails containing information we believe you may find valuable, with your consent;
  • Reaching out to you for survey completion or participation in market research, with your consent;
  • Tailoring our website to align with your online behavior and personal preferences.

The data we gather from you will be retained for no longer than necessary. The duration of storage will be determined based on several factors, including:

  • The relevance of your personal information over time;
  • The necessity to maintain records to demonstrate fulfillment of our obligations;
  • Any applicable limitation periods for claims;
  • Retention periods stipulated by law or recommended by regulatory bodies, professional associations, or authorities;
  • The nature of our contractual relationship with you, your consent status, and our legitimate interest as outlined in this Policy.

Utilization of Collected Information

Paradise Family Golf currently does not, and will not in the future, engage in the sale, rental, or leasing of any customer lists or names to third parties. However, we may share your information with trusted third-party service providers who aid us in the operation of Our Service, conduct our business activities, or provide services to you, under the condition that they uphold the confidentiality of this information.

Paradise Family Golf may gather and utilize personal information to facilitate the operation of our website and ensure the delivery of requested services. On occasion, we may use personally identifiable information to inform you about potential products and services available through www.paradisefamilygolf.com.

Additionally, Paradise Family Golf may reach out to you to participate in surveys or research questionnaires regarding your views on current or prospective services.
We employ various third-party social media features, such as Facebook, Instagram, and others, for interaction. These features may collect your IP address and necessitate the use of cookies to function effectively. Please note that these services are subject to the privacy policies of their respective providers and are beyond the control of Paradise Family Golf.

Disclosure of Information

Paradise Family Golf will not utilize or disclose the information provided by you except under the following circumstances:

  • When necessary to provide services or products you have requested;
  • In manners outlined in this Policy or to which you have given consent;
  • In aggregate with other information to ensure your identity cannot be reasonably determined;
  • As required by law, or in response to a subpoena or search warrant;
  • To external auditors who have agreed to maintain confidentiality;
  • As necessary to enforce the Terms of Service;
  • To uphold, protect, and preserve all the rights and property of Paradise Family Golf.

Non-Marketing Purposes
Paradise Family Golf deeply respects your privacy. We reserve the right to contact you for non-marketing purposes (such as bug alerts, security breaches, account issues, and changes in Paradise Family Golf products and services). In certain situations, we may utilize our website, newspapers, or other public platforms to post notifications.

Unsubscribe or Opt-Out
All users and visitors to our website have the option to cease receiving communications from us via email or newsletters. To unsubscribe from our website, please send an email expressing your desire to unsubscribe to unsubscribe@paradisefamilygolf.com. If you wish to unsubscribe or opt-out from any third-party websites, you must visit that specific website for unsubscribing or opting out. Paradise Family Golf will continue to adhere to this Policy concerning any personal information previously obtained.

Links to External Websites
Our website may include links to affiliate and other external websites. Paradise Family Golf does not assert nor assume responsibility for the privacy policies, practices, and procedures of such external sites. Thus, we advise all users and visitors to exercise caution when leaving our website and to review the privacy statements of each site that collects personally identifiable information. This Privacy Policy Agreement solely pertains to information collected via our website.

Security Measures
Paradise Family Golf implements measures to safeguard your information. When you submit sensitive details via our website, they are protected both online and offline. Any sensitive information, such as credit card details, is encrypted and securely transmitted to us. You can verify this by noting the lock icon in the address bar and the “https” protocol at the beginning of the webpage address.

While encryption is employed for online data transmission, we also secure your information offline. Access to personally identifiable information is granted only to employees who require it for specific job functions, such as billing or customer service. The computers and servers housing such information are maintained in a secure environment to prevent loss, misuse, unauthorized access, disclosure, or modification of user data under our control. Furthermore, we utilize Secure Socket Layer (SSL) for authentication and private communications to enhance users’ trust and confidence in internet and website usage, ensuring the secure transmission of credit card and personal information.

Acceptance of Terms

By using our website or mobile application, you acknowledge and accept the terms and conditions outlined in the Privacy Policy Agreement. If you do not agree with these terms and conditions, please refrain from using our services. Your continued use of our website or app after any updates or modifications to our terms and conditions signifies your agreement and acceptance of such changes.

Backorder / Refund / Cancellation Policy, Terms and Conditions / Delivery Timeframe,

We do not offer any items we sell on backorder. The stock available on our website reflects our actual stock available.

Cancellation Policy:
Products: Please contact us by phone within 24 hours of your order to cancel your order. If your order has not shipped, we will gladly cancel the order up to 48 hours.
Studio/Trackman rental hours: Your reserved time can be cancelled at any time up to 24 hour prior to your scheduled time.

We do not offer refunds on gift cards.
For studio/trackman time: We do not offer refunds for studio time. Please contact us more than 24 hours to cancel your order or reschedule it.

Delivery Timeframe:
We ship gift cards purchased on our website within 2 days following purchase. We rely on the USPS to deliver to our address. Please call us if you prefer to pick up your gift card.

Contact Information
If you have any questions or concerns regarding the Privacy Policy Agreement pertaining to our website, please don’t hesitate to contact us via email, telephone, or mailing address provided below.

Telephone Number: (978) 750-4653
Mailing address: 25 Lonergan Rd, Middleton, MA 01949